The South Island Dispatch Centre will be the first point of contact for 9-1-1 callers on South Vancouver Island and will also house police call-taking and dispatch for the Victoria, Saanich, Central Saanich and Oak Bay police departments as well as all local RCMP detachments.

The state-of-the-art post-disaster facility will be located at 4219 Commerce Circle in Saanich and is expected to be operational by early 2019.

Background

The CRD Board has set a Strategic Priority to "collaborate with partners to prepare for, respond to and recover from emergencies". A new centre supports this priority while creating opportunities for improved efficiencies, upgrading to meet post disaster standards, and modernizing equipment.

The South Island Police Dispatch Steering Committee, comprised of CRD staff, police chiefs, the Province of British Columbia, RCMP and ECOMM worked together to plan and develop an operational framework for proposed unified 911 Primary Safety Answering Points (PSAPs) and Police Dispatch for the region.