You can help the Animal Control protect the public by reporting cases of people harassing dogs and dogs harassing people. If minor incidents are reported, major incidents can be prevented.

Dog bites and attacks

If you or your pet is involved in an dog bite or attack:

1. Exchange contact information with the other pet owner
2. Seek medical help
3. Report the incident to us as soon as possible to ensure everyone's safety

How to report an dog bite or attack

Contact our office at 250.478.0624 or complete an online complaint form.

Provide as much detail as possible, including:

• What happened?
• When and where did it happen? Do you have an exact address?
• What does the dog look like?
• What is the contact information of the dog owner and any witnesses?
• Do you have photos of injuries, before and after treatment?

Need to follow up?

If you have information to add to your report, send us an email. Provide your contact information so we can reach you if needed.

How we respond

We'll respond after receiving your report and, where necessary, start an investigation.  We may request you fill out a statement form and any photos you have of the bite.

Every situation is unique and takes different amounts of time to resolve.

Some investigations may result in issuing an aggressive dog or dangerous dog designations:

The designation may include the following requirements:

Aggressive Dogs

• Must be contained on the property either in the dwelling, behind fencing or tethered (where permitted).
• Must be on leash at all times when off it's property.
• Cannot enter an off-leash area
• Owner must purchase an aggressive dog licence for $75 (in some municipalities)
• May apply to have the designation lifted after a period of time IF they have completed training and obtains certification that the dog is no longer aggressive.

Dangerous Dogs

• Must be contained on the property, secured so that no one under the age of 12 can enter.
• Must be muzzled and leashed at all time when off it's property.
• A warning sign must be posted on the owner’s premises and all entrances.
• The dog is prohibited from entering a CRD Regional Park or any off-leash dog areas.
• The owner must obtain a dangerous dog licence for $100. (in some municipalities)
• The dog must be microchipped and a photograph will be kept on file.