Report a Maintenance Issue
If you have an emergency (fire or flood) please call our 24 hour emergency pager at 250.388.1690.
Request Replacement or Improvement to Your Unit
To request a replacement for a part in your unit, please complete the form below, then, return it. If your building has a Caretaker info drop box, you can drop your forms there. Or, you can bring them to our downtown office, or send them by email or fax.
Report a Tenant Related Incident
If you have a concern with a neighbour in your complex or with a Capital Region Housing Corporation staff person. Read more >>
Requesting a Transfer
The CRHC does not maintain a transfer wait list. It also does not accept internal transfer requests. Tenants who want to move for medical, safety, or occupancy reasons must apply to the Housing Registry run by BC Housing. The Housing Registry lists non-profit housing providers in the Victoria area.