Main Reception

Headquarters & Board Room Location:

625 Fisgard Street
Victoria, BC V8W 1R7

Mailing address:
PO Box 1000
Victoria, BC V8W 2S6

Hours & Contact

8:30am - 4:30pm, Monday - Friday

250.360.3000
Email

Useful web links:

Service Enquiries

Recycling

Missed collection, replacement blue boxes and blue bags:

Email
236.470.0186

What to include, preparation information:

Email
250.360.3030

Hartland Landfill

Email
250.360.3030
Port Renfrew and the Gulf Islands: 1.800.663.4425 local 3030

Useful web links: 
 

Regional Parks

If you have an emergency that requires immediate attention, call 911.

Non-emergency: Report an Issue

Email
250.478.3344

  

Useful web links:

Water Contacts


Email
250.474.9600 or Toll Free 1.800.663.4425 (option 1)

Wastewater Contacts

Email
250.940.7400

After Hours Emergency Contacts


Monday - Friday after 4:30pm, weekends and stat holidays

  • Water: 250.474.9630 or Toll Free 1.855.822.4426 
  • Sewer and wastewater: 250.940.7400
  

Useful web links:

For additional service locations and contacts, browse by department below.

Departments

CRD Board

Phone Numbers

Cliff Mcneil-SmithBoard Chair250.360.3125
Kristen MorleyCorporate Officer250.360.3638
Marlene LagoaDeputy Corporate Officer
Board and Committee Enquiries		250.360.3127
CRD BoardBoard of Directors

Location & Hours

625 Fisgard Street
Victoria, BC V8W 1R7		8:30am - 4:30pm, Monday - Friday250.360.3000

Executive Services

Service Contacts

625 Fisgard Street
Victoria, BC V8W 1R7		8:30am - 4:30pm, Monday - Friday250.360.3000
Salt Spring Island Electoral Area Administration Office
108 – 121 McPhillips Avenue
Salt Spring Island, BC V8K 2T6		8:30am - 4:30pm, Monday - Friday250.537.4448

Leadership and Staff Contacts

Ted Robbins Chief Administrative Officer250.360.3124
Carolyn JenkinsonManager, Executive Operations
250.360.3125
Andy Orr Senior Manager, Corporate Communications
250.360.3229
Chris NeilsonSenior Manager, Human Resources and Corporate Safety250.360.3282
Dan OvingtonActing Senior Manager, SSI Administration250.537.4448
VacantManager, Corporate Initiatives & Administration 
Fran Delgadillo LopezManager, Strategic Planning250.360.3163

Corporate Services

Service Contacts

625 Fisgard Street
Victoria, BC V8W 1R7		8:30am - 4:30pm, Monday - Friday250.360.3000

Leadership and Staff Contacts

Kristen MorleyGeneral Manager, Corporate Services250.360.3638
Caitlyn VernonManager, First Nations Relations250.360.3156
Sharon ByrchManager, Information Services250.360.3639
Steve CareySenior Manager, Legal Services & Risk Management250.360.3128
Marlene LagoaManager, Legislative Services250.360.3127
Jeffrey MilneManager, Risk & Insurance250.360.3015
Stephen HendersonSenior Manager, Real Estate & SGI Initiatives250.360.3136
Justine StarkeManager, SGI Administration250.360.3275

Finance and Technology

Service Contacts

625 Fisgard Street
Victoria, BC V8W 1R7		8:30am - 4:30pm, Monday - Friday250.360.3000

Leadership and Staff Contacts

Nelson ChanChief Financial Officer250.360.3645
Chris GilpinManager, Arts & Culture250.360.3205
Varinia SomosanSenior Manager, Financial Services250.360.3138
Chris HauffSenior Manager, Technology & Digital Transformation250.360.3633
Lia XuManager, Local Services250.360.3033

Integrated Water Services

Service Contacts

Integrated Water Services
479 Island Highway
Victoria, BC V9B 1H7		8:30am - 4:30pm, Monday - Friday250.474.9600

Leadership and Staff Contacts

Alicia FraserGeneral Manager250.360.3061
Annette Constabel Senior Manager, Watershed Protection250.391.3556
Quais Al-RawiSenior Manager, Corporate Asset and Maintenance Management250.474.9655
Shayne IrgSenior Manager, Water Infrastructure Operations250.474.9661
Jason Dales
Senior Manager, Wastewater Infrastructure Operations250.940.7402
Joseph MarrSenior Manager, Infrastructure Engineering250.474.9656
Denise DionneManager, Business Support Services250.474.9606

Parks, Recreation & Environmental Services

Service Contacts

Regional Parks & Trails

490 Atkins Avenue
Victoria, BC V9B 2Z8

Report an Issue

250.478.3344
Email
Greenglade Community Centre
2151 Lannon Way
Sidney, BC V8L 3Z1
Hours of Operation		250.656.7055
Email Panorama Recreation
Hartland Landfill
1 Hartland Avenue
Victoria, BC V9E 1L7
Hours, Location & Webcam		250.360.3030
Email

Port Renfrew and the Gulf Islands: 1.800.663.4425 local 3030

Panorama Recreation Centre
1885 Forest Park Drive
North Saanich, BC V8L 4A3
Hours of Operation		250.656.7271
Email Panorama Recreation
SEAPARC Recreation Centre
2168 Phillips Road
Sooke, BC V9Z 0J3
Hours & Admission Rates		250.642.8000
Email SEAPARC
Rainbow Recreation Centre

262 Rainbow Road
Ganges, Salt Spring Island, BC V8K 2M3
Hours & Admission Rates

250.537.1402
Email SSIPARC
Salt Spring Island Multi Space (SIMS)124 Rainbow Road
Ganges, Salt Spring Island, BC V8K 2V5
Hours & Admission Rates		250.538.4250
Email SSIPARC

Leadership and Staff Contacts

Luisa JonesGeneral Manager250.360.3085
Glenn HarrisSenior Manager, Environmental Protection250.360.3090
Russ SmithSenior Manager, Environmental Resource Management250.360.3080
Steve MaySenior Manager, Facilities Management & Engineering Services250.360.3064
Lorraine BrewsterSenior Manager, Panorama Recreation250.655.2170
Mike MacIntyreActing Senior Manager, Regional Parks250.360.3340
Melanie AlsdorfSenior Manager, SEAPARC250.642.8009
Nikki ElliottManager, Climate Action Programs250.360.3048
Peter KickhamActing Senior Manager, Environmental Innovation & Strategy250.360.3048

Planning and Protective Services

Service Contacts

CRD Animal Shelter
5401 Pat Bay Highway
Victoria, BC V9B 3S6		Viewing times
1pm - 4pm, Monday - Saturday

Regular Hours
9:30am - 4:30pm, Monday - Saturday

250.658.5745
Bylaw and Animal Care Services
212 – 2780 Veterans Memorial Parkway
Langford, BC V9B 3S6		Office Hours
8:30am - 4:30pm, Monday - Friday		250.478.0624
Capital Region Housing Corporation
631 Fisgard Street (access via 625 Fisgard Street)
Victoria, BC V8W 1R7		8:30am - 4:30pm, Monday - Friday250.388.6422
JdF Building Inspection
3 – 7450 Butler Road
Sooke, BC V9Z 1N1		8:30am - 12:30pm, Monday - Friday250.642.8109
JdF Community Parks
3 – 7450 Butler Road
Sooke, BC V9Z 1N1		8am - 3:30pm, Monday - Wednesday250.642.8103
JdF Community Planning
3 – 7450 Butler Road
Sooke, BC V9Z 1N1		8:30am - 4:30pm, Monday - Friday250.642.1500
SSI Building Inspection
206 – 118 Fulford-Ganges Road
Salt Spring Island, BC V8K 2S4		8:30am – noon, 1pm – 4pm,
Monday - Friday		250.537.2711
SGI Building Inspection
PO Box 1000, 625 Fisgard Street
Victoria, BC V8W 2S6		8:30am - 4:30pm, Monday - Friday250.360.3230
Toll free: 1.866.475.1581

Leadership and Staff Contacts

Kevin Lorette General Manager250.360.3274
Mike TaylorManager, Building Inspection250.360.3291
Michael BarnesSenior Manager, Health and Capital Planning250.360.3114
Iain LawrenceSenior Manager, JDF Local Area Services250.642.8104
Shawn CarbySenior Manager, Protective Services250.360.3186
Don ElliottSenior Manager, Regional Housing250.360.3371
Patrick KlassenSenior Manager, Regional Planning250.360.3244