Before submitting a complaint, we encourage residents to exercise a reasonable degree of tolerance and consider speaking with those responsible for making the noise or the owner of the property that is unsightly, to give them an opportunity to correct the issue. If applicable, follow-up with your landlord, condominium corporation or other entity that has the authority to resolve your concerns.
The CRD does not respond directly to complaints about isolated noise events that are unlikely to recur or occur very infrequently, noise that is not in violation of the Noise Bylaw, or issues under the jurisdiction of another agency.
Bylaw enforcement officers do not respond to noisy parties or noise from people acting disorderly, such as yelling, screaming and fighting. To report these types of noise, call the non-emergency number for appropriate Police or RCMP for your area. For emergencies, call 911.
If you are unable to resolve the issue and the noise does not meet the above exemptions, you can call CRD Bylaw Services at 250.474.3351 or 1.800.665.7899 during regular office hours or submit a complaint online.