Drinking water in the region comes from a variety of sources: CRD-operated water systems, local Improvement Districts and private water systems.

CRD-Operated Systems

CRD Integrated Water Services is responsible for the overall operation of the following water systems. The CRD Infrastructure Engineering and Operations Division provides and/or oversees the operation, design and construction of water system facilities. The CRD Water Quality Division oversees the quality of drinking water.

Beddis Water System Description

The Beddis Water System provides drinking water to a small Water Service Area on Salt Spring Island.

Cedar Lane Water System

The Cedar Lane Water System provides drinking water to a small Water Service Area on Salt Spring Island.

Cedars of Tuam Water System

The Cedars of Tuam Water System provides drinking water to a small Water Service Area on Salt Spring Island.

Fulford Water System

The Fulford Water System provides drinking water to a small Water Service Area on Salt Spring Island.

Greater Victoria Drinking Water System

The Greater Victoria Drinking Water System is the bulk (wholesale) water supplier for 4 municipalities: Esquimalt, Oak Bay, Saanich and Victoria.

Highland/Fernwood Water System

The Highland-Fernwood Water System provides drinking water to a small Water Service Area on Salt Spring Island.

Lyall Harbour - Boot Cove Water System Description

The Lyall Harbour / Boot Cove Water System provides drinking water to a small Water Service Area on Saturna Island.

Magic Lake Estates Water System Description

The Magic Lake Estates Water System provides drinking water to a small Water Service Area on North Pender Island.

Port Renfrew Water System Description

The Port Renfrew Water System provides drinking water to part of the Town of Port Renfrew known as Beach Camp and Snuggery Cove.

Saanich Peninsula Water System

The Saanich Peninsula Water Distribution System provides drinking water to Central Saanich, Sidney and North Saanich.

Skana Water System Description

The Skana Water System provides drinking water to a small Water Service Area on Mayne Island.

Sticks Allison Water System Description

The Sticks Allison Water System provides drinking water to a small Water Service Area on Galiano Island.

Surfside Park Estates Water System Description

The Surfside Park Estates Water System provides drinking water to a small Water Service Area on Mayne Island.

Westshore/Juan de Fuca

The Juan de Fuca Water Distribution System provides drinking water to Colwood, Langford, Metchosin, View Royal, Sooke and parts of East Sooke.

Wilderness Mountain Water System Description

The Wilderness Mountain Water System provides drinking water to a small, residential Water Service Area near the top of Mount Matheson in East Sooke.

Improvement Districts

Improvement Districts are small water systems operated on an individual basis by primarily volunteer run organizations. These organizations were established by the Province of BC and empowered to carry out the necessary administration and operation of the water system. The systems are tested regularly by Island Health and may be subject to further testing by the improvement district operator.

To contact your Improvement District, check your water bill for contact information. If you don't have access to a bill, talk to your neighbour. You may also contact the Province of BC:

Private Water Systems

If you have a private well, maintenance and water testing is your responsibility.

Problems with your well system should be referred to one of the many groundwater drilling contractors listed in the yellow pages.

Alerts & Notices

  • Possible traffic delays at 371 Island Hwy for water main work May 30, 10am-1pm

    CRD Integrated Water Services Utility Operators will be conducting some preparation work for a large water main valve replacement on the No. 3 Main Tuesday May 30 between 10am and 1pm. During this time a lane of traffic at 371 Island Hwy may be closed. On-site traffic control persons will attempt to maintain two lanes as space permits.


  • CRD Construction Notice for Metchosin Residents: Happy Valley Road to Bilston Creek

    Beginning Monday, May 15, 2017, CRD Construction Crews will begin replacing a water main between Happy Valley Road and Bilston Creek. Read more >>


  • CRD Construction Notice for View Royal Residents: Admirals Road

    Beginning Monday, December 5, CRD Construction Crews will begin replacing a water main on Admirals Rd. between Craigflower Rd. and Maplebank Rd. Read more>>
  • CRD Construction Notice for Langford Residents: Dicker Rd and Klahanie Dr

    Beginning Monday, November 7, CRD Construction Crews will begin replacing a water main on Dicker Rd and Klahanie Dr. Read more>>

Toll-Free Emergency Phone Number

General Inquiries: 1.800.663.4425
Water and Sewer Emergencies: 1.855.822.4426

When phoning with respect to an emergency, please specify to the operator the service area in which the emergency has occurred. Read more >>